Shipping policy
Shipping Policy
- Processing Time: Orders are typically processed and fulfilled within 1-3 business days from the time of order placement. Pallet-sized shipments typically ship in 1 to 2 weeks.
- Shipping Method: We offer standard shipping via UPS or USPS for small parcels. The carrier is selected depending on customer selected shipping speed, cost, and order weight.
- Shipping Rates: Shipping rates are calculated based on weight and destination at checkout.
- Delivery Time: Delivery time varies depending on the destination and shipping option chosen. Typically, small parcel standard ground shipping within the US takes 3-5 business days after your order is fulfilled.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to track your package.
- Lost or Damaged Packages: We are not responsible for lost or damaged packages. If your package is lost or damaged during transit, please contact the shipping carrier directly for assistance.
Please note that these are estimated shipping times and may vary depending on factors such as weather conditions and carrier delays.